How to Claim UTAP Guide (2024)

How to Claim UTAP Guide

How to Claim UTAP Guide
How to Claim UTAP Guide

Are you looking to unlock the benefits of the Union Training Assistance Programme (UTAP) but need help knowing where to start? Look no further! In this guide, we will provide you with step-by-step instructions to walk you through claiming your UTAP and help you maximise its potential.

Whether you’re a member or interested in joining NTUC Union, UTAP offers a wide range of benefits to support workers in their skills-upgrading journey. UTAP provides subsidies for training courses and certifications to enhance skills in various industries.

Our guide will guide you through the process of claiming UTAP, from checking eligibility to submitting the application. We’ll also share tips and insights to help you make the most out of your UTAP claim. So, if you’re ready to take your career to the next level, let’s dive into the world of UTAP and unlock its incredible benefits!

Be sure to check out our upcoming step-by-step guide on claiming UTAP, which will help you kickstart a fulfilling learning journey.

Step-by-Step Guide to Claim UTAP

In this post we outline the step-by-step guide on how to make a UTAP claim.

Total Time: 5 minutes

  1. Step 1: Log in to NTUC Portal

    Start by logging into NTUC Portal via the button above at Logging in via SingPass is the easiest method.

  2. Step 2: Select “Union Training Assistance Programme (UTAP)” on the left hand navigation menu

    This option can be found below the “Update Particulars” option.

  3. Step 3: Complete the online application details

    Complete the course details such as Training Provider, Course Name and the remainder relevant fields.

  4. Step 4: Upload supporting documents

    1) Proof of Payment: upload the eligible course provider’s invoice, for example: NTUC LearningHub invoice.
    2) Proof of Completion: upload your course certificate of completion or exam results.

  5. Step 5: Input your banking details

    Upload your latest bank statement or cover page of bank book containing account number and your name.

  6. Step 6: Submit and screenshot the UTAP application ID

    Recording down the UTAP application ID allows you to follow-up the claim in the event of any disputes.


  • Eligible course provider’s invoice, for example: NTUC LearningHub Invoice
  • Course completion certificate or exam result
  • Latest bank statement or bank book

What is UTAP (Union Training Assistance Programme)?

UTAP, which stands for Union Training Assistance Programme, is an initiative launched by the National Trades Union Congress (NTUC) to support workers in their lifelong learning and skills upgrading journeys. It aims to provide Singaporean workers with financial assistance for training courses and certifications to enhance their employability and career prospects.

UTAP funding can cover up to 50% of course fees, with a cap of $250 per year. This means you can pursue a wide range of courses and programs at a more affordable cost, allowing you to gain new skills and knowledge without breaking the bank. NTUC members aged 40 and above will get increased funding support from $250 to $500.

Understanding the benefits of UTAP

The benefits of UTAP are numerous and can make a significant difference in your career development. Here are some key advantages of claiming UTAP:

  1. Financial Assistance: UTAP provides subsidies for training courses, making them more affordable and accessible to workers. This financial aid can help ease the financial burden of upskilling or reskilling, particularly for those self-funding their training.
  2. Skills Enhancement: Access various training courses and certifications by claiming UTAP. Whether you’re looking to acquire new skills in your current industry or explore new career paths, UTAP can support your journey towards professional growth.
  3. Career Advancement: With upgraded skills and certifications, you’ll be better equipped to pursue career advancement opportunities. Employers value employees who invest in their development and show a commitment to continuous learning. UTAP can help you gain a competitive edge and open doors to new career prospects.
  4. Networking and Support: UTAP also provides opportunities for networking and peer support. You can build valuable professional connections by networking with like-minded individuals and industry professionals through the training courses you attend.

Eligibility requirements for UTAP

Before you can claim UTAP, it’s important to ensure that you meet the eligibility requirements. Here are the criteria you need to fulfill:

  1. NTUC Membership: You must be a union member to be eligible for UTAP. If you’re not already a member, you can join a union that is affiliated with NTUC.
  2. Course Eligibility: The course or training program you wish to pursue must be eligible for UTAP funding. To check if a course is eligible, you can visit the UTAP website or contact the training provider directly.
  3. Personal Contribution: You are required to pay the course fee upfront before claiming UTAP. Up to 50% can be reimbursed through UTAP, subject to the cap of $250 per year.

Checking your eligibility for UTAP

The first step towards claiming UTAP is to ensure that you meet the eligibility criteria. Here’s what you need to do:

  1. Union Membership: If you’re not already a union member, you’ll need to join a union affiliated with NTUC. Visit the NTUC website to explore the different unions available and choose one that aligns with your industry or interests.
  2. Course Eligibility: Once you’ve become a union member, you can start exploring the various training courses and programs eligible for UTAP funding. Visit the UTAP website or contact the training providers to find out if the course you’re interested in is eligible.
  3. Check Your SkillsFuture Credit: UTAP works in conjunction with SkillsFuture Credit, another government initiative that provides Singaporeans with credits to pay for skills-related courses. Before claiming UTAP, ensure you have sufficient SkillsFuture Credit balance to cover upfront payment.
  4. UTAP Eligibility are:
    • Paid-up union membership fee before course commencement, throughout whole course duration and at the point of claim.
    • Course by training provider must be supported under UTAP. Supported courses can be found here.
    • Training must commence within the supported period.
    • Course must not be funded through company sponsorship or other types of funding.
    • Unfunded course fee must be S$20.00 and above.
    • You must achieve a minimum of 75% attendance for each application and sat for all prescribed examination(s), if any.
    • UTAP application must be submitted online within 6 months from the course end/exam date.

Once you’ve confirmed your eligibility, it’s time to move on to the next step.

Choosing an eligible course or training program

Now that you are eligible for UTAP, it’s time to choose a course or training program that matches your career goals and interests. Here are some tips to help you make an informed decision:

  1. Identify your Learning Objectives: Before selecting a course, identify your learning objectives and what you hope to achieve through the training. Are you looking to acquire new skills? Develop leadership capabilities? Or explore a new field altogether? Having a clear understanding of your goals is crucial in helping you to focus and make better decisions. This clarity will enable you to eliminate irrelevant options and narrow down your choices to those that align with your objectives.
  2. Research Training Providers: Look for reputable training providers that offer courses in your desired field. Read reviews, check their credentials, and compare the course content and delivery methods. Choosing a provider that is well-regarded and offers high-quality training is important.
  3. Consider Course Duration and Schedule: Consider the course’s duration and schedule. Can you commit to the time required? Is it a full-time or part-time program? Consider your work and personal commitments to ensure you can complete the course without major disruptions.

Once you’ve chosen a course, it’s time to proceed to the next step.

Applying for UTAP

Now that you’ve selected an eligible course, it’s time to apply for UTAP. Here’s how to do it:

  1. Collect Required Documents: Gather all the necessary documents for your UTAP application. This typically includes your union membership details, course details, course fee invoice, and proof of payment.
  2. Submit Online Application: Visit the UTAP website and navigate to the UTAP application page. Fill in the required information, upload the necessary documents, and submit your application. Double-check all the details to ensure accuracy.
  3. Application Processing: Once you’ve submitted your application, it will be processed by the UTAP team. You will be updated on the application status within a reasonable timeframe, although the processing time may vary.

Once your application is approved, you may proceed to the next step.

Completing the course or training program

With your UTAP application approved, it’s time to embark on your chosen course or training program. Here’s what you need to keep in mind during this phase:

  1. Attend Classes and Participate: Make the most out of your learning experience by actively participating in classes and engaging with your instructors and fellow learners. Ask questions, take notes and contribute to discussions. This will enhance your understanding and help you build connections within your industry. Kindly note there may be a certain percentage of attendance you will need to achieve in order to pass the course, for example: 75%.
  2. Complete Assignments and Assessments: Stay on top of your coursework by completing assignments and assessments within the given timelines. Set aside dedicated study time and make sure to meet all the course requirements.
  3. Seek Help if Needed: If you have any difficulties or questions, seek help from instructors or course administrators. They are there to support your learning journey and ensure that you have a fruitful experience.

You’re ready to move on to the final step by completing your course or training program successfully.

Claiming UTAP reimbursement

Congratulations on completing your course! Now it’s time to claim your UTAP reimbursement. Follow these steps:

  1. Gather Reimbursement Documents: Collect all the necessary documents for your UTAP reimbursement claim. This typically includes the course completion certificate, proof of payment, and other supporting documents that UTAP requires.
  2. Submit Reimbursement Claim: Visit the UTAP website and navigate to the reimbursement claim page. Fill in the required information, upload the necessary documents, and submit your claim. Ensure that all the details are accurate and up to date.
  3. Wait for Processing: Once you’ve submitted your claim, it will be processed by the UTAP team. The processing time may vary, however you can expect to receive the reimbursement within a reasonable timeframe.

Tips for a successful UTAP claim

To maximise your UTAP claim and ensure a smooth claiming process, here are some tips to keep in mind:

  1. Plan Ahead: Start planning your UTAP claim well in advance. Research courses, check eligibility, and gather the necessary documents early on to avoid any last-minute rush.
  2. Stay Updated: Keep yourself informed with the latest information and announcements related to UTAP. Visit the UTAP website regularly and subscribe to their newsletter to stay informed about new courses, funding updates, and any changes in the claiming process.
  3. Maintain Records: Keep a record of all your UTAP-related documents, including membership details, course invoices, payment receipts, and completion certificates. This will help you stay organised and facilitate a hassle-free claiming process.
  4. Follow Instructions Carefully: Read and follow the instructions provided by UTAP for claiming reimbursement. Ensure that you provide all the required information and submit the correct documents to avoid any delays or complications.


Unlocking the benefits of UTAP is a valuable opportunity for Singaporean workers to enhance their skills, advance in their careers, and remain competitive in the ever-evolving job market. By following this step-by-step guide, you will be able to navigate the UTAP claiming process with ease and make the most out of this fantastic initiative.

Remember to check your eligibility, choose an eligible course, apply for UTAP, complete your training program, and claim your reimbursement. With UTAP’s financial assistance and support, you can embark on a rewarding learning journey that will empower you to advance in your professional career. Unlock the benefits of UTAP and invest in your future today!

Frequently Asked Questions

  1. How do I claim my UTAP claim?

    To make your UTAP claim, you may follow our how to claim UTAP guide here.

    1. Maintained paid-up NTUC membership throughout whole course duration and at the point of claim;
    2. Course by training provider must be supported under UTAP and training must commence within the supported period
    3. Course must not be fully sponsored by company or other types of funding
    4. *Unfunded course fee must be S$20.00 and above; and
    5. Member must achieve a minimum of 75% attendance for each application and sat for all prescribed examination(s), if any
    6. UTAP application must be submitted within 6 months after course completion

  2. How many times can I use UTAP?

    Depending on the course duration, you may apply for more than one course in a year as long as you do not exceed your annual cap of $250.

  3. What is the UTAP training allowance?

    As a NTUC member, you can enjoy 50% *unfunded course fee support, capped at $250 per calendar year. This excludes GST, registration fees and other miscellaneous fees etc. Please note that the *unfunded course fee must have a minimum of $20 and above to be eligible for UTAP.

  4. What is UTAP in Singapore?

    Union Training Assistance Program (UTAP) is an individual skills upgrading account for NTUC members to encourage members to take up training and skills upgrading.

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